Active
Emergencies
A loose bracket, a poking wire or a lost aligner is not an emergency room problem. Call either office and we'll see you the same day.
Chapter 01
What actually counts as an orthodontic emergency
Active treatment moves fast enough that something small goes sideways from time to time. A bracket comes loose or breaks off. A wire starts poking or protrudes past where it should sit. A wire slips out of a bracket or tube. An aligner goes missing or cracks. None of that is rare, and none of it means treatment has gone wrong.
General soreness for three to five days after an adjustment is also normal and expected, not a sign that something needs fixing. If it is lasting longer than that or feels different from a usual adjustment, that is worth a call too.
A treatment room at Becker Orthodontics, ready for a same-day emergency visit
Same day, at either office
Call the office and we will see you the same day, at either the Phoenixville or the Plymouth Meeting location. The emergency contact is the same main phone line you would use for any other appointment, so there is no separate number to hunt for.
You do not need to guess whether something qualifies before you call. If a bracket, a wire or an aligner is bothering you, that is exactly the kind of thing the office handles the same day.
Chapter 03
It is a phone call, not a trip to the ER
A poking wire or a broken bracket can be uncomfortable, but it is a routine part of active treatment and not a reason to go to an emergency room. Save that trip for a real dental or medical emergency and call your orthodontist's office for anything involving braces, aligners or retainers.
Keep both numbers handy: Phoenixville at (610) 935-1547 and Plymouth Meeting at (610) 275-1460, so you can reach whichever office is closer the moment something comes loose.
Becker Orthodontics offers same-day care at both offices. Phoenixville: (610) 935-1547. Plymouth Meeting: (610) 275-1460.